Privacy Policy

We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.

Last updated: January 2025

Information We Collect

Personal Information
  • Name and email address when you contact us
  • Student email verification for discount requests
  • Purchase information for license management
  • Support correspondence and feedback
Usage Information
  • Application usage patterns (anonymized)
  • Crash reports and error logs (if you opt-in)
  • Feature usage statistics (anonymized)
  • Website analytics data (cookies)

How We Use Your Information

Support & Communication
  • Respond to your inquiries
  • Provide technical support
  • Send important product updates
  • Process student discount requests
Product Improvement
  • Improve software functionality
  • Identify and fix bugs
  • Develop new features
  • Analyze usage patterns

Data Protection & Security

Encryption

All data transmission is encrypted using SSL/TLS protocols

Secure Storage

Data stored on secure, regularly audited servers

Access Control

Limited access to authorized personnel only

Data Minimization

We collect only necessary information

Cookies & Tracking

We use cookies for:
Essential
Site functionality
Analytics
Usage statistics
Preferences
Your settings
You can manage cookie preferences through your browser settings.

Your Rights

Access
View your personal data
Rectification
Correct inaccurate data
Erasure
Delete your data
Portability
Export your data

Third-Party Services

We use reputable third-party services for:

Payments
Secure payment processing
Email
Communication services
Analytics
Usage insights
We never sell or share your personal data with third parties for marketing purposes.

Questions About Privacy?

If you have any questions about this privacy policy or how we handle your data, please don't hesitate to contact us.

Contact Us
privacy@focusruler.com